don’t let fear hold you back

Uplifting post from Todd Defren last night reinforced what I feel about our agency. It is easy to attribute the knocks you get to being smaller, younger, newer than the rest but at the end of the day fortune favours the brave.

If there’s a competitor out there in your niche who’s having a good run of luck, don’t ascribe it to their size, their people, their practices, etc. You can win what they win. Try to scrap in the biggest sandbox you can find.

This is what I’ve learned as an entrepreneur. Nobody’s better than you. And you’re no better than anyone. Just try harder, be nicer, and work your tail off trying to exceed the expectations of prospects and customers.

via You Scare Me « PR-Squared.

the future for grads in PR: an interview with Tony Byng, Leeds University Business School

business cardIt is coming up to that time again.  Dissertations are in, final exams are looming and the prospect of leaving the fun university life that has been a reality for the past few years is becoming more and more real.

But, given the current financial climate™ what are the prospects for today’s graduates?

Rather than come up with a flimsy list of tips (that is the next post) I thought I’d speak to an expert.  Tony Byng used to work with me at The Weber Group before pursuing a career as a lecturer.  He is currently the programme Director for Leeds University Business School’s MA in corporate communications and PR. I asked him what he thought of the industry today and how tough it was for Grads:

… from what I gather, the market is still relatively open for those students who are prepared to ‘put themselves about’ or who have garnered some real experience during their summer vacations. Having said that, we have seen an increase in applications for our marketing-related Masters programmes of between 20-40%… suggesting many are hoping to ride out the economic storm by spending another year in education – if they can afford it!

We have a large Careers Service at Leeds and the University has a very good track record of graduate employment. While the ‘Milk Run’ is rather a sparse affair these days, Leeds is still targeted by many corporate employers – partly due to the quality of its education, but also down to the quality and background of the students we accept.

The issue with PR specifically, is that both agencies and in-house departments appear to be pretty poor at graduate recruitment. I have rarely come across agencies who start a recruitment drive in, say, November… interview in the spring with a view to employing in August/September. Most of them don’t seem to be able to plan that far ahead! And, it’s not just PR – most marketing agencies are the same, apart from the some of the larger ones. Of course, a lack of experience tends to shut the door pretty quickly as well.

I asked Tony what his advice is for this year’s graduates:

So, my advice to students considering a move in to PR is, perhaps, a little old-fashioned. I tell them to surf the web, read Guardian Media and PR Week, talk to anyone with even the slightest association with PR and encourage them to identify agencies they would like to work for (based on awards, client list, positioning, etc.) and then get on the phone… looking to find out who’s hiring, when they may be hiring and generally selling themselves and trying to get a network going. I even encourage them to ask for internships – even a day shadowing an account team. It’s difficult to say no to someone who appears keen and bright when they offer themselves for free! If they think this sounds too much like hard work, then they’re probably not cut out for the industry anyway!

How does the Uni help PR grads find work?

In terms of the University, I recommend that students look to the careers service for advice on preparing CVs, interview skills and using resources for researching target agencies. I also advise students to look at their whole CV and find something that differentiates them – not a just a rounded CV balancing work and play but something genuinely interesting to talk about. It is difficult for the education sector to do too much more when the industry appears to be less than organised. I would be delighted if you proved me wrong on this last point 😉

To help prove Tony wrong, I will be speaking to PR students at Leeds over the coming few months and we’re also reviewing  how we promote the graduate scheme at Ruder Finn.

Corss posted at Ruder Finn’s blog

junior PRs: why it is time to speak up

No matter how much work you do behind the scenes, as a junior PR consultant, a client will never know who you are or why they are paying for your time unless you take an active role in meetings. Getting started with this can be tough for many people, especially when there is a large team of more senior folks in the room.

Here are my tips:

  1. Agree a role with your manager before you go in
  2. Own a bit of the agenda to run through / update on
  3. Keep something special to tell the client – a hit you got, an opportunity you secured or a new industry thing they might be interested in
  4. Ask questions….think of something before you go in
  5. Check their news daily – you won’t learn and feel confident offering an opinion if you don’t read
  6. Look at the headlines before every meeting – any customer or competitor been written about that day?
  7. Check the stock price, it’ll help you know what their focus is before the meeting
  8. Introduce yourself and explain your role on the account
  9. Listen in to as many calls as you can – good way of learning before you speak
  10. Listen in to media briefings – helps you know the ropes before you host them yourself
  11. Remember the client is paying for your time, always think about demonstrating value to them by making a contribution

Anything I missed?

This is cross posted with my employer’s blog

back ’em or sack ’em: how to be the perfect PR client

A friend of mine asked me a while back what she should be doing as an in house PR to get the best out of her agency.  She constantly felt let down by the team and wanted to make sure she wasn’t making things worse….

Put this together but would love to hear others’ thoughts about their idea of the perfect client.

1.   Brief them – properly. If things change, brief them again

2.   Use your nous and bring them in at the appropriate time,  Too early and your entire budget will go on briefing them unnecessarily, too late and it’ll be hard to get to grips with the topic properly

3.   Invite them in. More than that actually, encourage it…Have them hot desk and meet the sales teams and execs.  the more they talk the more stories they’ll uncover and the better the results

4.   Define what you want – let them figure out how to get there

5.   Understand how the agency works, what do they bill for? Are there hidden costs (there shouldn’t be)? Who does invoicing? Can you talk direct to accounts to resolve any issues rather than eating into the account team’s time.

6.   Feel comfortable with your team.  Personality clashes happen – if you don’t get on with someone, ask for a team change/refresh

7.   Give regular feedback – if it works for you to have one on ones rather than all team meetings, ask for that. The best relationships will be built if you feel you can be honest and stop any issues before they appear

8.   Understand that things won’t always go to plan but demand the team compensates….so if journalists drop out of an event at the last minute, it doesn’t matter because the team set up more briefings than were required anyway

9.   Get senior time.  Your business deserves experienced people – make sure you get them

10.   Motivate the team.  They typically work for a few clients so make sure they enjoy the work you give them and pull together on the tough/less fun stuff. Partnerships can be put to the test in crisis times for example but a team that pulls together will usually get much better results

11.  Be fair and supportive

13.  Be an advocate for the agency.  If people within the company want the PR role explained – do it in a supportive way – in other words back them or sack them

10 things to make the pitch process easier

Following on from a piece I read the other day about delivering the perfect pitch, I thought I’d jot down some things that I find help the actual process go smoother too. Love to hear any more you might have to add….

10. Get started on the research right away
9. Don’t just rely on the net, get primary research if you can
8. Get the team who is pitching involved from the off so they feel more confident in the ideas they’re presenting
7. Ask questions if unsure on the brief. Don’t guess but at the same time, use your initiative where you can
6. Don’t just do PowerPoint for ease. Is it the best way of getting across your ideas in the time you have?
5. Look for a story throughout the pitch. A narrative makes the whole thing much easier to follow, make it flow and build it into your action plan
4. Agree your theme/idea early and stick to it. The rest of the time should be working out how you explain the idea simply and right through to measuring results
3. Allocate roles that suit people’s skills. Nerves often come from people presenting stuff they aren’t sure of
2. Rehearse, then rehearse more, then rehearse a bit more. Don’t just read through the pitch, get some people you trust to critique and help you with delivery
1. Win or lose, you’ve worked bloody hard as a team so have confidence in what you are presenting. Relax. Let the adrenaline kick in and try to enjoy it