21st century fanclubs

787059_crowdInteresting post on the changing role of the publicist by Ben Ayers at ITV. As celebrities and public figures continue to embrace new apps such as Twitter to engage directly with their fanbase, what does the future hold for publicists?

Publicists still need to have one toe in the old media pond, providing stories and stoking up excitement around a show for the traditional media outlets but to stay on top of their game the other must be fully submerged in the swirling new media waters.

On the downside, I think the future will bring a whole new level of public slip-ups too which given the highly visible nature of tools such as Twitter will require a large amount of firefighting.  Let’s hope that this era of open communication that is a fan’s dream doesn’t become a publicist’s nightmare.

PR: the future’s humble

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Ged tagged a few of us in a meme about the future of PR a little while back. As ever, my response is a bit later than planned 🙂

The tools, the rules, the results and the mistakes we make will continue to change but one trend I think we’ll see more of is a move towards humility.

The quickest way to spot someone who is just trotting out the same old ideas and the same old tried and trusted campaigns (despite their current relevance) is by their arrogance and cockiness.

Holding onto clients in a recession whilst continuing to be creative and do new things is scary so in my opinion, the future of PR is a humble one.  People truly pushing things in new directions are the ones with their heads down sharing, measuring and continually improving what they do, not the ones with their well-beaten chests out.

the new marketing rules: resistance is futile

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I went along to a lecture by Clay Shirky at the ICA this week and as ever, he was interesting, lively and provided plenty of food for thought.  I have been meaning to blog mine all week and am eventually getting there but man, 140 characters have a lot to answer for!

Clay spoke about social marketing in the context of a third sector. Whereby traditionally drivers for changing behaviours have fitted into two categories:

  1. Making wonga and realising commercial benefit (private sector)
  2. Making the world better or benefiting a society or community group/project (public sector)

Then along came the social third sector. Many examples of which fit into neither traditional sector. They are just fun. Or whacky. Or interesting. Or disruptive. But mainly they are fun.  Of the case studies Clay discussed, no pants day is a good example of the power of group action but also the success of something just silly, funny and seemingly futile.

So I was playing around with the idea of marketing without expectation or without commercial objectives and spotted this article from Hugh McLeod in my reader. He has registered the website futilemarketing.com – a strange choice for most marketers who spend most of their working lives dreading their campaigns will be futile – but as Hugh explains, maybe futility isn’t such a bad thing.….as a starting point at any rate.

I just bought the URL, www.futilemarketing.com.

I’m not planning on turning it into another website, nor am I planning to launch a new business called “Futile Marketing”. It’s just a name I very much wanted to own.

Why? Because “Futility”, as a marketing strategy, is an idea that’s currently fascinating me.

Conventional Wisdom dictates, if you’re trying to market something, the last thing you want your marketing campaign to be is “An Act of Futility”.

But… are you REALLY sure about that?

I was thinking recently how most of the stuff I’m most proud of, started off as acts of futility.

-Drawing cartoons on the back of business cards started off as an act of futility.
-Getting an English tailor to blog in the hope of selling more $5,000 suits started off as an act of futility.
-Launching a national UK supermarket wine via the blogosphere started off as an act of futility.
-Getting Microsoft to re-think about who they are using nothing but a single cartoon started off as an act of futility.
-Choosing a highly irritating puppet to launch a major new French wine started off as an act of futility.
-Convincing one of the most respected publishers in the world to turn a blog post into a hardcover book started off as an act of futility.
-Getting West Texas cowboys to start drinking South African wine started off as an act of futility.

And if you think about it, the world is full of other, similar examples.

-Getting people to pay $4 for a cup of coffee started off as an act of futility.
-Getting people to give up their horses en masse in exchange for an internal combustion engine started off as an act of futility.
-Getting people to pay for software without any hardware attached to it started off as an act of futility.
-Building a multi-million dollar cottage industry using nothing but blog advertising started off as an act of futility.
-Writing a children’s book about wizards in an Edinburgh coffee shop started off as an act of futility.
-Trying to halt the Nazi invasion using nothing but Spitfires started off as an act of futility.
-Stopping the largest army the world had ever seen with just a small phalanx of 300 Spartans started off as an act of futility.
-Trying to blow up the Death Star using nothing but thirty X-Wing fighters started off as an act of futility.
-Convincing the USA to elect an African-American as their President started off as an act of futility.

Are you thinking what I’m thinking…?

But how then do you convince other people, in my line of work namely clients, to take a punt. Be brave. Try something new. Expect little and see where an idea takes you. And in Hugh’s words…do something futile and see where it goes?

That is the power of credibility and where the personal brand comes in (I hate this term btw).  If you’ve got a history of being brave, trying something different, untested and turning seemingly futile marketing campaigns into successful projects then the trust will surely follow.

As Clay Shirky discussed last week, it is well known that many of the most successful projects in history started out with the founder having no clue about how revolutionary their idea or product would be…humble beginnings but hugely successful projects.

In my experience, people hire and partner with people that have a history in one or two areas.  Have we entered the age where creativity and humility will go hand in hand as the most sought after skills for marketeers?  Where people’s track record will be judged by how wide their experience is and how willing they are to take a risk and do something that appeals to the frivolous streak in us all rather than their ability to follow a formula that no longer works under today’s marketing rules? I  sincerely hope so…

Courtesy of Hugh McLeod (gapingvoid)

Courtesy of Hugh McLeod (gapingvoid)

will twitter kill our obsession with celebrity?

I had a thought last night…….will Twitter will be the tool that breaks the last decade’s obsession with celebrity gossip?

Like so many obsessions, that of following celebrities’ every supposed move in the press, visiting gossip sites and pouring over papped photos is often fuelled by a desire to feel part of that world.

So if today I can follow @celebrity and hear where they are going tonight/what they are wearing to the Oscars/who is the next guest on their show from the horse’s mouth, why do I need to scour the Internet for rumours?  And surely Twitter provides the ultimate fan experience? True two-way conversation…..can that ever live up to expectations?

Moving on a  step will the smart celebs post pics themselves using services like Twitpic, thus rendering the papped shots in the next morning’s paper or celebrity website out of date and with less narrative?

Wouldn’t a Twitpic of Sarah Harding hammered outside a club posted on Cheryl Cole’s Twitter account spread far and wide and kill the need for papped shots showing the same? {this is an example – as far as I know they don’t have Twitter accounts…yet}

We’ve been due a backlash on the celebrity obsession trend for a while now, will this be it?

celeb-tweet-cartoon