links for 2011-07-15

  • These two events signal the shift that's coming. The age of social media as something spontaneous that reflects how we behave in the real world (the Weiner approach) is coming to an end. We are entering an age of social business: a purposeful, planned, orchestrated, and integrated way of doing business in a social context which may feel personal to the outside world but combine complexities internally within organizations that will need navigating. As further evidence to the shift, one can look to technology for yet another clue.

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